Updated June 11, 2026
Terms of service
These terms set out the rules for using Keyndo, creating an account, topping up the internal store balance, placing digital goods orders, receiving codes, contacting support, and resolving ordinary storefront disputes.
1. Keyndo service scope
The Keyndo storefront is operated by Velmont Digital Services Ltd, a company registered in Cyprus under registration number HE 428371, with its registered office at Arch. Makariou III, 155, Proteas House, 5th Floor, 3026 Limassol, Cyprus. Keyndo provides an online storefront for digital goods shown in the catalog, including digital keys, gift cards, wallet or top-up codes, subscriptions, software licenses, add-ons, and similar intangible products. The storefront includes product pages, cart, account area, internal wallet balance, checkout, order history, masked key delivery, support forms, and legal pages. The service is intended for ordinary browsing, ordering, delivery, support, and account management only.
2. Agreement and acceptance
A visitor accepts these terms by using the site, creating or accessing an account, topping up the internal store balance, applying a promo code, placing an order, revealing a key, downloading order information, sending a support request, or continuing to use the storefront after these terms are updated. If a visitor does not agree, the correct action is to stop using the store before creating an order or revealing any code.
3. Independence from third-party services
Keyndo is not presented as an official service of any third-party platform, publisher, game studio, software vendor, card issuer, marketplace, app store, or payment brand unless a product page expressly says so. Product and brand references identify compatibility or redemption destination only. Keyndo does not promise that a third-party platform will approve, support, restore, unlock, unban, or modify any buyer account.
4. Buyer account responsibility
The buyer is responsible for keeping the Keyndo account, email account, device, browser profile, passwords, recovery methods, and two-step authentication secure. Keyndo does not ask for third-party account passwords, two-step codes, recovery codes, cookies, session tokens, private keys, seed phrases, or remote access to a buyer device or account. If such information is requested by someone claiming to be support, the buyer should treat it as suspicious and contact support through the site.
5. Accuracy of order information
Before checkout, the buyer must review the product title, platform or product type, region, country restrictions, edition, quantity, price, stock state, delivery format, activation method, account requirements, age or local restrictions, and any warnings shown in the catalog or product page. Digital goods can be region-locked or account-limited, and a valid code may still fail if the buyer selected the wrong region, wrong account country, wrong device, wrong edition, or incompatible service.
6. Internal store balance
The Keyndo wallet balance is an internal, non-withdrawable store balance used only for purchases in Keyndo and for support-approved store-balance credits. It is not a bank account, deposit account, investment account, electronic money account, money transfer service, crypto custody service, or cash-out product. A wallet entry records store balance movement for order and support purposes; it does not create a right to withdraw funds outside the store.
7. Top-ups and payment rails
A top-up creates an internal store-balance intent or record. These terms do not name or promise the use of any particular outside payment service, acquirer, bank, crypto processor, or card provider. If a separate provider is used for a specific transaction, that provider may have its own checks, limits, fees, delays, declines, chargeback rules, identification requirements, or legal obligations outside Keyndo control.
8. Order creation and idempotency
An order is created when the checkout request is accepted and the internal balance is charged. The store may use idempotency controls and audit records to prevent duplicate orders or duplicate wallet charges when a buyer retries checkout after a network error. If a retry returns an existing order, the order should be treated as the authoritative result rather than as a new sale.
9. Digital delivery and reveal
Delivery normally occurs on the Keyndo order page. A digital code may be stored in a masked state until the buyer deliberately reveals it. Revealing a key can reduce the ability to prove that the code was not copied, shared, redeemed, resold, or exposed after delivery. The buyer should reveal a key only when ready to redeem it through the official redemption flow of the relevant platform or publisher.
10. Manual checks and delayed fulfillment
Some orders may be delayed, stopped, refunded, reviewed, or routed to support because of stock checks, managed-key inventory, suspected abuse, duplicate attempts, technical incidents, suspicious traffic, chargeback risk, regional risk, sanctions or compliance concerns, catalog errors, or security controls. A delay does not automatically mean Keyndo breached the order; the store may need time to verify the safest outcome.
11. Support process
Support requests should include the order ID, delivery email, product name, approximate order time, error text, screenshots where relevant, and a clear description. Support may ask for reasonable evidence that helps verify delivery or activation, but support should not ask for third-party passwords, account cookies, 2FA codes, seed phrases, or unrelated identity documents unless a lawful and proportionate verification reason exists.
12. Prohibited conduct
The buyer must not use Keyndo for fraud, stolen payment methods, unauthorized account access, account resale, credential exchange, promo abuse, chargeback pressure, automated scraping, rate-limit bypass, API probing, vulnerability exploitation, support harassment, false evidence, attempts to obtain free goods, or any activity that infringes rights, violates law, or puts the storefront, other users, or third parties at risk.
13. Catalog changes and stock state
Catalog items, descriptions, images, metadata, prices, availability, regions, stock labels, managed-stock behavior, promo eligibility, and delivery wording may change as the store is updated. Keyndo may hide, pause, remove, correct, or replace catalog information when needed to prevent misleading sales, legal risk, supplier risk, technical errors, or customer harm. A product appearing in the catalog at one time does not guarantee permanent availability.
14. Taxes, local rules, and buyer eligibility
The buyer is responsible for understanding whether the intended purchase, top-up, redemption, import, use, or possession of a digital good is allowed under the buyer local rules, account rules, platform rules, age restrictions, tax rules, currency rules, sanctions restrictions, and consumer obligations. Keyndo cannot guarantee that a digital good is suitable for every location, account type, device, purpose, or legal situation.
15. Limitation of responsibility
To the maximum extent permitted by applicable law, Keyndo is not responsible for indirect losses, lost profit, lost game progress, account penalties, platform bans, publisher refusals, wrong-region purchases, buyer device compromise, mailbox compromise, third-party outages, payment provider actions, chargeback consequences, or use of a delivered code outside the official redemption route. Nothing in these terms removes rights that cannot legally be waived.
16. Suspension and refusal
Keyndo may refuse, delay, cancel, refund to internal balance, restrict, suspend, or close account functions where needed to protect the store, investigate abuse, comply with legal or platform risk, prevent fraud, protect key inventory, respond to chargeback or security signals, or enforce these terms. The store may preserve records needed to explain or audit such action.
17. Changes to legal terms
Keyndo may update these terms by publishing a new version on the site. Continued use after publication means the current version is accepted. For an already created order, support may consider the product page, order state, wallet ledger, key status, logs, and legal wording that are relevant to the time and facts of that order.
18. Product page controls the purchase
The product page is the main commercial description for a digital item. A buyer should treat its platform, region, edition, denomination, activation route, and warning text as part of the order. If a short card, image, search result, or translated label conflicts with the detailed product text, the detailed product text and the order record control the purchase review.
19. Balance reconciliation and corrections
Keyndo may correct balance records when a top-up fails, a refund is approved, a duplicate debit is confirmed, a promotion was misapplied, or a technical ledger error is found. Corrections are made to preserve the internal store ledger, not to create withdrawable cash value. A visible balance number can be paused or adjusted while a risky transaction is under review.
20. Promotional value and grants
Coupons, bonus balance, free rewards, creator perks, and other grants are conditional benefits. They may be limited by account, product, time, region, payment state, or anti-abuse rules. If promotional value was obtained by mistake, automation, multi-accounting, false referrals, chargeback activity, or another misuse pattern, Keyndo may remove the grant and review related orders.
21. Security holds
Keyndo may hold checkout, delivery, reveal, support action, or balance changes when risk signals indicate account takeover, payment abuse, region evasion, stock manipulation, promo farming, or inconsistent technical state. A hold is not an accusation by itself. It is a temporary control used to protect buyers, stock, and the store ledger while the facts are reviewed.
22. Third-party account limits
Keyndo does not control publisher accounts, console accounts, wallets, launchers, game servers, subscription stacking, store countries, age gates, bans, or platform outages. A key can be valid even if a third-party service refuses redemption for account-specific reasons. Buyers must follow the official redemption route and the rules of the destination service.
23. Records used for decisions
Order decisions may rely on account records, ledger entries, delivery status, masked and revealed key logs, support messages, technical request metadata, stock allocation history, and security signals. These records help decide whether a delivery occurred, whether a duplicate debit exists, whether a refund is available, and whether a claim matches the evidence.
24. Direct-purchase infrastructure
Unless a separate written agreement says otherwise, Keyndo is built for direct digital purchases, not as a guaranteed wholesale feed, marketplace seller panel, arbitrage engine, or inventory API for third-party resale. High-volume, scripted, or dispute-heavy behavior can be limited even when individual purchases would otherwise be technically possible.